CTG CFI Resource Guide

CONFIRM/CHANGE ORDER

If you need to charge for an item that does not have a SKU (custom work), use the Additional/CustomWork SKU. Enter the dollar amount you need to be paid for this item in the Quantity. The portal does not accept decimals, always round up.

Anytime this SKU is used, be sure to Add Change Order Note to the portal explaining what the charge is for. This note will attach to the change order form sent to store. Important: Never discuss pricing with the customer or store.

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