CTG Training Pamphlet

COUNTERTOP JOURNEY

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Countertop Purchase Customer purchases countertop. Fabricator will contact customer

Template Scheduled Prep for Template checklist

Template Creation Fabricator creates template at the customer’s home

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Post Template Changes to countertop project are sent for approval and final payment.

Fabrication Countertop is fabricated to exact specifications

Installation Countertop is installed in customer’s home

Template Timeline Upon receipt of a purchase order from Sage Surfaces, the fabricator is required to contact the customer within 48 business hours to schedule template. Installation Timeline Once Sage receives the final PO, the fabricator will order material. Once material arrives, the fabricator will contact customer to schedule install. Install is within 14-21 business days after receiving the final PO.

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