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Customer Agreement

COLOR CONSISTENCY

All Product Lines: • Dark colors require more maintenance and cleaning and are not recommended for high traffic areas. Under everyday use, darker colors will show dust, rubs, fingerprints, scratches, and watermarks more easily than lighter color patterns. Please speak to a Cabinets to Go sales specialist for more information. Quartz: • Quartz is pure and natural. As a result, variation in quartz color, shade, pattern, and size are unique traits to be expected of this product. Additionally, small blotches or random distribution of particulates and directional veining are an inherent part of the overall design and composition and not considered to be defects or product non-conformity. Quartz Tech: • Quartz Tech is pure and natural. As a result, variation in quartz color, shade, pattern, and size are unique traits to be expected of this product. Additionally, small blotches or random distribution of particulates and directional veining are an inherent part of the overall design and composition and not considered to be defects or product non-conformity. Natural Stone: • Natural Stone (granite & quartzite) products are quarried natural materials only; they are subject to veining and variances, including but not limited to, color, pattern, shade, particle structure, surface irregularities, texture irregularities, fissures, pits, or other variances that naturally occur in the stone are common. Marble: • Marbles are made up primarily of calcite crystal. Due to their mineralogical makeup, they are subject to veining and variances, including but not limited to, color, pattern, shade, particle structure, surface irregularities, texture irregularities, fissures, pits, or other variances that naturally occur in the stone are common. All marbles are vulnerable to either abrasion or chemical attack. Scratching could occur from common kitchen utensils. Marble has a high absorption rate, and therefore, a sealer should be applied to help slow the rate of water and stain absorption into the stone. A sealer may slow down absorption to help prevent a stain in marble but will not protect it against other wear/distress. We cannot guarantee that printed representation of colors, in-store samples, or slabs viewed on-line or virtually, will be identical to the customer’s final installed countertop. By executing this Customer Agreement, and checking one of the boxes below, Customer who purchased Natural Stone or Marble certifies their intent to: Request to view and approve his/her slab prior to fabrication and installation. Waive his/her right to view and approve his/her slab prior to fabrication and installation. ESTIMATE This estimate is non-binding and subject to change. Your exact price will be calculated by the Designer/Associate after a measurement by a professional fabricator. Minimum order quantities may apply. This estimate is provided for general information and illustration purposes only; the results are to be used only as an estimates and are not intended as resource applicable to any specific circumstances and should not be relied upon or used as such.

Initial

Initial

Initial

CANCELLATIONS • Cancellation of Countertop Order prior to template date – complete refund of Countertop Order

• Cancellation of Countertop Order after template completed – complete refund of countertop purchase less template fee of $150 • Cancellation of Countertop Order after CFI receives material, but prior to starting fabrication – refund 60% of total countertop cost • Cancellation of Countertop Order after fabrication is complete, but prior to installation – refund 20% of total countertop cost • No refunds on installed goods

Customer has read, understands and agrees to the information and terms contained in this Customer Agreement sheet as attested by Customer’s signature below:

Printed Name:

Signature:

Date:

cpo@sagesurfaces.com © 2025 Sage Surfaces, LLC. All Rights Reserved. 855-782-9979

REV 9.2025