F&D Training Pamphlet

TABLE OF CONTENTS

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PARTNERSHIP Partners PRODUCT KNOWLEDGE Material Comparison Chart Quartz Natural Stone Quartz Tech Warranty Overview Granite Gold Protection Plan COUNTERTOP PROJECT DETAILS

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HOW TO SELL Remote vs Storage Buy Sales Skills Selling Resources Pocket Guides Common Sales Objections Overcoming Sales Objections Countertop Journey Easy Estimator How to Measure your Countertop Template Readiness Checklist Installation Checklist Customer Expectation Agreement RESOURCES Sage Sync Resource Guides Visualizer Customer Experience Cancellation Policy Training Frequently Asked Questions Who to Contact

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Install Inclusions Finishing Touches Backsplash

Incidental Damage Tear-Out/Haul Away Polish Unfinished Material Safety Corners Edges Specialty Edges Supports & Brackets Overhang Support Chart Seams Bookmatching & Oversized Piece Charge Virtual Layout Sinks

DOLOMITES

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© 2025 Floor & Decor Training Pamphlet REV: 5/2025