Home Outlet Cabinet Program Associate Resource Guide

CABINET INSTALL ORDER PROCESS

CABINET INSTALL P.O.

• Home Outlet places install purchase order in BisTrack

ORDER RECEIVED

CCI

• Cabinet Installer Receives Email Notification

ESTIMATED CABINET DELIVERY

• Home Outlet enters the Estimated Cabinet Delivery Date

SCHEDULE INSTALLATION

CCI

• Cabinet Installer contacts customer and Enters Scheduled Install Start and Completion Dates • Utilize Call Script

CABINET P.O. RECEIVED

• Home Outlet Enters the Cabinet PO Received Date

CABINET QUALITY CHECK

CCI

• Cabinet Installer Picks up cabinets from Home Outlet, deliver to customer’s address, perform the Cabinet Quality Check utilizing the worksheet • Select Approved if quality check is good • Set to Pending if quality check is bad

COMPLETE INSTALLATION

CCI

• Cabinet Installer Enters the Actual Start and Completed Install Dates • Utilize Photo Reference Guide

UPLOAD AOC

CCI

• Cabinet Installer Uploads the signed AOC and photos • Submit for payment

24 © 2025 Sage Surfaces LLC