Home Outlet Cabinet Program Associate Resource Guide

CABINET INSTALL ORDER PROCESS

CABINET INSTALL P.O.

• Home Outlet places install purchase order in BisTrack

ORDER RECEIVED

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• Cabinet Installer Receives Email Notification

ESTIMATED CABINET DELIVERY

• Home Outlet enters the Estimated Cabinet Delivery Date

SCHEDULE INSTALLATION • Cabinet Installer contacts customer and Enters Scheduled Install Start and Completion Dates • Utilize Call Script

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CABINET P.O. RECEIVED • Home Outlet Enters the Cabinet PO Received Date

CABINET QUALITY CHECK

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• Cabinet Installer Picks up cabinets from Home Outlet, deliver to customer’s address, perform the Cabinet Quality Check utilizing the worksheet • Select Approved if quality check is good • Set to Pending if quality check is bad

COMPLETE INSTALLATION

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• Cabinet Installer Enters the Actual Start and Completed Install Dates • Utilize Photo Reference Guide

UPLOAD WORK VERIFICATION FORM

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• Cabinet Installer uploads the signed Work Verification for and photos of the completed job • Submit for payment

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