Home Outlet Cabinet Program Associate Resource Guide

TABLE OF CONTENTS Cabinet Measure Order Process Pre Measure Qualification Checklist Cabinet Measure P.O. Cabinet Design Review Final Details Cabinet Install Order Process Cabinet Install P.O. Estimated Cabinet Delivery Cabinet P.O. Received Home Outlet Notifications Cabinet Order Notifications Cabinet Installer Notifications Customer Journey Setting Customer Expectations: Measure Customer Measure Notifications Setting Customer Expectations: Install Customer Install Notifications Warranty Overview Lead-Safe Renovation Granite Gold Customer FAQS Appendix: Supporting Documents Care & Maintenance Specifications For Safe & Proper Cabinet Installation 7 8 10 13 20 24 25 29 31 33 34 35 36 37 39 45 47 52 53 55 56 57

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Customer Expectations Agreement Cabinet Delivery & Quality Check Prep for Measure Checklist Prep for Install Checklist Cabinet Measure Worksheet Cabinet Scope of Work Understanding Wood Characteristics Cabinet Install Estimate Guide Add Retail Order Note

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