Home Outlet Cabinet Program Installer Resource Guide

CABINET INSTALL ORDER PROCESS

CABINET INSTALL P.O. • Home Outlet places install purchase order in BisTrack

ORDER RECEIVED • Certified Cabinet Installer Receives Email Notification

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ESTIMATED CABINET DELIVERY • Home Outlet enters the Estimated Cabinet Delivery Date • Receive Email Notification (no action)

SCHEDULE INSTALLATION • Cabinet Installer contacts customer and Enters Scheduled Install Start and Completion Dates • Utilize Call Script • Assign Installer (Gimbil)

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CABINET P.O. RECEIVED • Home Outlet enters the Cabinet PO Received Date • Refer to the estimated delivery date and contact Home Outlet if they have not confirmed delivery yet

CABINET QUALITY CHECK • Certified Cabinet Installer Picks up cabinets from Home Outlet, deliver to customer’s address, perform the Cabinet Quality Check utilizing the worksheet • Select Approved if quality check is good • Set to Pending if quality check is bad

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COMPLETE INSTALLATION • Cabinet Installer Enters the Actual Start and Completed Install Dates • Utilize Photo Reference Guide

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UPLOAD AOC • Cabinet Installer Uploads the signed AOC and photos • Submit for payment

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