Installed Custom Countertop Resource Guide

REFUNDS

• Never refund an order without verifying with a designer on the status of the project or manager for approval. • Contact Sage Surfaces’ Support (885)782 -9979 for status of projects material status BEFORE any refund. • Measure fee $75- • Only refundable if canceled before the measure has taken place • Can not be refunded after the measure appointment (Trip charge must be paid to CFI) • Paid in full- Material has been ordered • 60% refund (restocking fee applied to return the slabs to manufacturer) • If the material has been cut & fabrication has begun 20% refund- (wasted material) • No refunds on installed material

Every CCT customer must complete the customer agreement before beginning the process. All cancellation fees are on the document.