Installed Custom Countertop Resource Guide

QUALIFYING CUSTOMERS

HOW DO YOU QUALIFY A CUSTOMER? Ask questions! By asking simple questions you can guide the customer to the right material and color for their project.

QUESTIONS YOU MAY WANT TO ASK: • Do you have an idea of what you are looking for? • What colors you are drawn to? • Do you have any photos, Pinterest, etc.? • How much are you planning to invest on this project? • Do you know about the materials we offer? • How do you use your kitchen? • What do you like about your existing countertop? • What challenges do you have with your existing countertop?