Installed Custom Countertop Resource Guide

COLLECTING FINAL PAYMENT

MYPROJECT (REMOTE BUY) • Check Sage Surfaces using the customer's name to locate the order • Open the change order and print • Click the blue hyperlink that says “View Changes” • Select the “Quick Print” option • Write the RB# on the printed change order • Take change order to the cashier • Instruct the cashier to open the RB number, decrement the existing measure SKU fee (if applicable) and add all the SKUs from the change order • Collect Payment STORAGE BUY • Check Sage Surfaces using the customer's name to locate the order • Open the change order and print • Click the blue hyperlink that says “View Changes” • Select the “Quick Print” option • Write the SB# on the printed change order • Take change order to the cashier • Instruct the cashier to open the SB number, decrement the existing measure SKU fee (if applicable) and add all the SKUs from the change order • Collect Payment

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If you are having trouble collecting payment or finding a change order for a customer, please call KBSS or Support at 855.782.9979 for immediate assistance.