Installed Custom Countertop Resource Guide

CHANGE ORDER PROCESS

WHAT IS A CHANGE ORDER? • Change Orders are created after the customer’s template appointment. • Post template, a change order will adjust the price of the project. WHY MIGHT A CUSTOMER HAVE A CHANGE ORDER? • During a template appointment the Fabricator Partner will get exact measurements of the customer’s space. Therefore, the sq. ft. may change. • A change order would also be needed if the customer adds a finishing touch, like a chip minimizer or waterfall edge, to their space.

TO CREATE A CHANGE ORDER • Log into Sage Sync. • See the following slides for step-by-step instructions!