Home Outlet Cabinet Program Associate Resource Guide

PREPARATION BY CUSTOMER

INSTALLATION Installation Sign-off: • After completion of the installation services, the Customer (or their designated decision-maker over the age of (18) eighteen) MUST be present to inspect the cabinets. A Work Verification Form will be provided, which you will be asked to sign, confirming your satisfaction with the quality, fit and damage-free condition of your new cabinets. Cleanup: • Installation of cabinets is a construction process and residual dust should be expected. It is the Customer’s sole responsibility to drape or cover areas to help contain the dust to the construction area, and/or to include covering HVAC intake/venting or turning the system off. • The installer will leave the job site in broom-clean condition. • Removal and disposal of new cabinet packaging may be provided as an optional service for an additional fee. • Customer is solely responsible for arranging separate connection/moving services that may be needed, including basic sink, appliances or cooktop, disconnect and reconnect services unless otherwise purchased through retailer for the CCI to complete during installation. • Customer is solely responsible for preexisting/working condition of appliances, post reconnection if disconnect and reconnect of appliances was purchased . ESTIMATE Estimates are non-binding and subject to change. Your exact price will be calculated by the Designer/Associate after the measurement by a professional fabricator. Minimum order quantities may apply. Estimates are provided for general information and illustration purposes only; the results are to be used only as an estimate and are not intended as resource applicable to any specific circumstances and should not be relied upon or used as such. CANCELLATIONS Cancellation of Measure Purchase prior to measure date – complete refund of measure fee Cancellation of Cabinet Installation Order after measure completed - complete refund of cabinet install purchase less the measurement fee No refunds on installed goods Cabinet Requirements: • Customer shall complete relocation of any plumbing, electrical, or HVAC components prior to cabinet installation. • Customer shall remove all contents from the existing cabinets and drawers, ensure that countertops are cleared of all items— including but not limited to breakables and valuables—and make the area accessible for the CCI prior to the scheduled appointment. • Customer shall ensure a climate-controlled space is clear, free of moisture, and ready for cabinet delivery. • Customer must turn-off their furnace fan prior to installation and prepare for dust and debris. Drape or cover areas as needed. • Customer must ensure children and pets are safe and protected away from the work area. Sinks, Faucets and Appliances: • Specifications for all new appliances must be submitted in writing to the PVS or CCI, and all new appliances must be present prior to installation appointment.

Initial

Initial

Initial

Initial

Customer has read, understands and agrees to the information and terms contained in this Expectation Agreement as attested by Customer’s signature below:

Customer’s Name (Printed): Customer’s Signature: Date:

REV: 1/2026