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Cabinets Call Script – Installer Schedule Installation

Greeting:

“Good [morning/afternoon], this is (Your Name)

from (Company

. Am I speaking with (Customer’s Name)

?”

Name)

“Hi (Customer’s Name) ,

I’m calling to schedule your cabinet installation. How

are you today?”

Scheduling Installation:

“Great! Do you have a specific date or timeframe in mind when you’d like to have the cabinets installed?”

If the Customer Provides a Date:

“Perfect, we have availability on (offer 2-3 options based on their preference) . [Mention how many days it will take to complete installation] Which of these would work best for you?” “Excellent! We’ve scheduled your cabinet installation for [confirmed date] .

If the Customer Needs Options:

“Here are a few dates we currently have available: (list 2-3 date options) complete installation] Do any of these work for you?” “Great, we’ve scheduled your cabinet installation for [confirmed date] ,

,

. [mention how many days it will take to

."

Confirming the Details:

“Just to confirm, we’ll be installing your cabinets on (confirmed date)

at

. Our team will arrive between (time range)

(customer’s address)

.

Explain what is happening each day of installation, e.g. “On the scheduled start of installation, we will perform a quality check to ensure that there are no damages or missing items. The following day we will…. and on the last day of installation, scheduled for , we will clean up and ask for your signature to confirm completion of install.”

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